Be wary of WhatsApp messages requesting money, even if they come from your contacts.Set up two-step verification to secure your account.Not your closest family or trusted friends. Don’t share your login details or verification code with anybody.Guide: what is two-factor authentication and should you use it? How to keep your WhatsApp account safe ![]() For more information and resources on how to stay safe online visit our website ” We also recommend that all users set up two-step verification for added security. We advise all users never to share their WhatsApp SMS verification code with others, not even friends or family. However, just like regular SMS or phone calls, it’s possible for other WhatsApp users who have your phone number to contact you. “The safety and security of our users and their messages are really important to us. Scammers are likely to carry out the same trick with verification codes with the new set of contacts they’ve unlocked, gaining access to more and more accounts. This information could be used to access other important accounts, target you with more scams, or even blackmail you. They could also find out personal details about you and your contacts from your messages. We’ve heard that scammers have identified their victims’ closest contacts from their message history and have asked them for money or sensitive information. Once they’ve taken over, scammers might use your account in a few different ways. They might say they’ve accidentally entered your number by mistake, for example.īecause the message seems to be from a relative or friend, a lot of people have been tricked into passing on the verification code, which then allows fraudsters to take over their accounts. ![]() Next, one of your WhatsApp contacts will message you via the app, usually with a story to try to persuade you to give them the verification code you’ve just received. This is usually triggered when logging into the app for the first time, when you’ve been logged out, or you’re trying to log into WhatsApp from a new device.īut in the case of this scam, fraudsters have entered your number into WhatsApp themselves to try to get access to your account, triggering the verification code text. First, you’ll receive an unexpected but genuine text message from WhatsApp containing a verification code.
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