5/12/2023 0 Comments Backblaze redditThe only way to continue using the service I paid for was to delete my backups, effectively negating 6 months of using the service. Their tech support could not solve the problem. Their software failed to inherit the backup state. TL DR: They sent confusing emails making it sound like they were about to delete all my backups. As if I'd even be able to do that if another drive fails before my subscription expires anyway. Nothing I have is unrecoverable, I just liked the convenience of having a backup to restore from. I'm honestly not sure if I'll renew even if there are no alternatives. Now, I don't know about you guys, but I think that's a pretty terrible thing for a cloud backup service to ask someone to do. After going through all the troubleshooting steps unsuccessfully, I had one option available to me: Delete everything (>40TB) I had backed up to Backblaze and start over from scratch. Backblaze did have a 2 month old backup of the drive, so at least I was able to recover that much. After uploading data for 6 straight months (and only being about half done at that.), I suffered a drive failure on my OS drive. I've got a bad taste left in my mouth from my recent experience with contacting their support. Are there any other decent unlimited backup options left out there? Because I no longer trust the company to keep my data safe, I am looking into my options.
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